Legal

Terms and Conditions

Please read these terms carefully before using Gosub.ng. They explain how our platform, payments and services work.

Last updated: January 20, 2025
On this page
  1. 1. Registration
  2. 2. Payment
  3. 3. Withdrawals
  4. 4. Wrong Beneficiary Details
  5. 5. Airtime to Cash Service
  6. 6. Promotions and Updates
  7. 7. Transaction Status
  8. 8. Account Restriction and Termination
  9. 9. Changes to Terms and Conditions
  10. 10. Limitation of Liability
  11. 11. Governing Law
  12. 12. Force Majeure
  13. 13. Refund and Cancellation Policy
  14. 14. Third-Party Links
  15. 15. Age Restrictions
  16. 16. Entire Agreement
  17. 17. Contact Information

1Registration

By registering on gosub.ng, you agree to use the platform for its intended and proper purposes and not in any way that involves illegal activities. Gosub.ng will not be liable for any form of illegality that occurs through your account.

2Payment

You can pay for gosub.ng products and services through various payment channels, including online and offline methods. By registering on gosub.ng, you agree that all bank payments or transactions performed through your account will not be associated with any fraudulent activity.

3Withdrawals

The gosub.ng system does not support withdrawals, as we are not a bank. Our platform operates like a typical eCommerce website, where payments are made to purchase products or services. By registering on gosub.ng, you agree that all payments made to the platform are automatically assumed to be for the purchase of a product or service, even if the payment was sent unintentionally.

4Wrong Beneficiary Details

When placing an order for a product or service, there may be instances where a user provides incorrect beneficiary details or information. By registering on gosub.ng, you agree that any errors in beneficiary details provided by you will not be considered the fault or responsibility of gosub.ng. As such, you will be fully responsible for any outcomes or dissatisfaction resulting from such transactions.

5Airtime to Cash Service

Gosub.ng does not convert or process payments for VTU, etopup, or borrowed or airtime from bank apps or third-party applications. By registering or using gosub.ng airtime to cash service both online and offline, you agree that all airtime-to-cash transactions must be initiated solely from your SIM card using *321# or through the network service provider's app (e.g., myMTN NG or My Airtel app). Airtime sent from any other source will not be processed.

6Promotions and Updates

By registering on gosub.ng, you grant us permission to send you updates, promotional content, or marketing materials related to our business to the email address and phone number provided during registration. If you are not interested in receiving such communications, you may unsubscribe at any time.

7Transaction Status

The time it takes to complete a transaction on gosub.ng depends largely on the networks of our service providers, including but not limited to banks, payment companies, and telcos. If a transaction is not processed instantly or within 10 minutes, we advise you to contact our support team using the contact details provided on the website.

8Account Restriction and Termination

By registering on gosub.ng, you agree that gosub.ng reserves the right to restrict, suspend, or terminate your account at any time, without prior notice, for any of the following reasons:

  • Violation of these terms and conditions.
  • Engagement in fraudulent, illegal, or abusive activities on the platform.
  • Any other actions or behavior that, in gosub.ng’s sole discretion, harm the platform, its users, or its reputation.

In the event of account restriction or termination, you will no longer have access to your account or any services associated with it. Gosub.ng shall not be liable for any loss or inconvenience resulting from such actions.

9Changes to Terms and Conditions

These terms and conditions are subject to change at the discretion of gosub.ng management. We periodically review and update them to reflect changes in our services, legal requirements, or business practices. By registering on gosub.ng, you acknowledge that it is your responsibility to regularly review this page for updates. Your continued use of the platform after any changes constitutes your acceptance of the revised terms and conditions.

10Limitation of Liability

Gosub.ng shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of profits, data, or business opportunities.

11Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nigeria. Any disputes arising from your use of gosub.ng shall be resolved exclusively in the courts of Nigeria.

12Force Majeure

Gosub.ng shall not be liable for any failure or delay in performance due to events beyond our control, including but not limited to natural disasters, wars, strikes, or network outages.

13Refund and Cancellation Policy

All payments made on gosub.ng are final and non-refundable, except as required by law. If you believe an error has occurred, please contact our support team for assistance.

15Age Restrictions

By registering on gosub.ng, you confirm that you are at least 18 years old or the legal age of majority in your jurisdiction. Users under this age are not permitted to use the platform.

16Entire Agreement

These terms and conditions constitute the entire agreement between you and gosub.ng regarding your use of the platform and supersede any prior agreements or understandings.

17Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at support@gosub.ng.

Questions about this page?

Our support team is happy to help.

Email Support Read the FAQs