Frequently asked Question

Have some questions? Find answers below.

FAQ Question Mark
What can I do with gosub.ng?

After you have successfully funded your wallet, the next thing you may want to do is to start buying our products or subscribing to our services. We have a range of products and services available on gosub.ng:


  • Airtime top-up
  • Data plan subscription
  • Convert airtime to cash
  • Electricity bills payment
  • Cable TV subscription

You can buy or subscribe to any of the above products and services at a discount rate.

If you are not yet a registered member of gosub.ng, click on register to get started or login if you are already registered.

How do I start?

The first step to start using gosub.ng is to register an account by providing the necessary details on the registration form, then Click on Get Started.

A verification token will be sent to your email to complete the registration process. Copy the token and paste it on the form presented to you by gosub.ng, then click on Complete Registration.

A new page will open up, on the new page, you will see a congratulation message telling you your registration was successful. Click on the login button below the message.

After Registration what's next?

The next step after registration is to fund your wallet .

How do I buy data plans?

Log into your gosub account (Ensure your gosub wallet is funded.)

  • Click on "Data plans" on your dashboard
  • Click on "Buy data"
  • Select the network and the particular data plan you would like to purchase
  • (You can also check the "price list" for all the available data plans and their prices)
  • Fill in your phone number and your PIN to purchase the data plan of your choice
How do I buy airtime?

Log into your gosub account (Ensure your gosub wallet is funded.)

  • Click on "Airtime" on your dashboard
  • Click on "Buy airtime"
  • Fill in the phone number, the network and the amount you would like to purchase
  • Enter your PIN to purchase the airtime
How do I pay Electricity Bills?

To pay your electricity bill

  • Log into your gosub account
  • Click on "Bills payment" on your dashboard
  • A drop box will appear, click on "Electricity"
  • Select the distribution Company (This depends on your current city/location)
  • Select your meter type
  • Enter your meter number and every other detail requested for on the website.
  • Enter your PIN and pay securely
How do I convert MTN airtime to cash?

MTN Conversion (On the website)

  • Register or Login to your gosub account
  • Click on "Airtime" on your dashboard
  • A dropdown box will appear, click on "Airtime to Cash"
  • Input the MTN number you would be transferring the airtime from (The number with the excess airtime)
  • A dropbox will appear showing you the number to transfer the airtime to (See how to manually transfer the airtime below)
  • Fill in the other details on the Airtime to cash form and submit your form.

Manual Conversion (manually transfer the airtime)

  • Create your MTN Share and Sell pin (To create your PIN, Dial *321*1#)
  • Dial *321*the number generated on the website*Amount*Your pin# to transfer the airtime
How do I convert GLO airtime to cash?

Glo Conversion

  • To convert your GLO airtime, you have to change your tariff plan. ( To change your tariff plan, Dial 100# and select 2)
  • Dial *131*the number given to you by gosub customer service*amount*00000# (Maximum amount allowed in a day by GLO is 25,000 so you will input 5000 as the amount and dial the code 5 times. The amount you would be converting determines the number of times you will dial the code.)
How do I convert AIRTEL airtime to cash?

AIRTEL Conversion

  • To convert your airtel airtime;
  • Dial *321#
  • Enter 1 for Airtel to Airtel
  • Enter number = The number given to you by gosub customer service
  • Enter Amount = The amount you would like to convert to cash
  • Enter pin (Default pin) = 1234
How do I get my referral link/ID ?

Kindly login to your Gosub account, Click on "Earn 300 Now", Copy your referral ID

I have funded my wallet and referred someone, why haven't I received my referral bonus?

You and the person who registers with your link will earn ₦150 each (₦300 total) when the both of you have used the online wallet funding to fund your wallet with at least ₦2,000 each

What does Amount saved in my gosub account mean?

Amount saved shows how much Gosub has helped you save after you buy data or airtime from us. What this means is we sell to you at a cheaper rate. If you have been purchasing at 1000, we sell less so the amount saved shows the difference in how much you would have spent buying somewhere else.

How do I download the gosub app?

The app can be downloaded via the website. To download the app, kindly log in on the website using GOOGLE CHROME, then click on install app on the navigation menu. (Available for android users at the moment)

I forgot my PIN, How do I reset it?

To change your Gosub.ng PIN, Log in to your gosub.ng account, then click on the menu button at the top left of the page.

  • Click on settings
  • Under Settings, click on manage PIN
  • Click on forgot pin
  • Use the token sent to your email to change your PIN
How do I fund my wallet: ATM Card or Cardless Bank transaction?

To use this method, go to the fund wallet page either by clicking on the amount or balance at the top of your account when you are logged in or through the transfer menu.


Select ATM Card or Bank as the payment method, enter the amount you want to deposit into your gosub.ng wallet, enter your gosub.ng PIN, and then click on Pay Securely.


You will be redirected to your bank payment portal. You can choose to pay with a card by entering your ATM card details or any other payment option available there. All of them do the same thing; the choice of which to use is yours.


Follow the payment instructions on the bank payment portal. When you have completed the payment and your account has been successfully debited, you will be redirected back to your gosub.ng account with a notification message informing you that your wallet has been successfully funded.


What's the minimum amount allowed for conversion on Gosub. ng?

The minimum amount allowed for conversion is 1000 for all networks.

How do I become a data reseller using Gosub. ng?

You can become a data reseller by purchasing data plans on Gosub.ng at affordable prices and reselling at your price to others. When you buy data plans and airtime on our website, you enjoy up to 40% discount on data and up to 5% discount on airtime. learn more

How to earn money on Gosub.ng through our referral program?

You can earn free funds in your wallet when you refer your friends and family.

You and the person who registers with your link will earn ₦150 each (₦300 total) when both of you have used the online wallet funding to fund your wallet with at least ₦2,000 each.

You may also want to read:

Plan Subscription | Airtime Top-up | Convert Airtime to Cash | Cable TV Subscription | Bills Payment | Referral Program